Notation of Mail Order Based on the Act on Specified Commercial Transactions

Business Name: Matcha Genki

Responsible person: Chaturi Jayawickrama

Address: 1901, Sopra towers, 3.7.17, Aobadai, Meguro, Tokyo, Japan

Business hours: Matcha Genki Online Shop
Monday to Friday,  9:00 a.m. – 6:00 p.m. (JST)
Inquiries will respond on the same day or the next day

Phone number: (+81) ‘080-4209-2706

Regular holiday: Online Shop:
Saturdays, Sundays, and national holidays,

URL: https://server.99digitz.com/matcha/

E-mail address: matchagenki.japan@gmail.com

Expenses other than the price of goods: In addition to shipping costs, customs duties will be charged by each country.
Please note that depending on the rules or regulations of your country or area, you may have to pay Import Tax, VAT (Value Added Tax), and/or Customs Duty locally in addition to the total cost you paid for your order. It will take a few days for your order to reach you. We cannot ship our products to some countries or areas. If your address is in such a country or area, we will advise you by e-mail. We use DHL Express for oversea delivery.

Payment method and deadline: Directly credit the account

Returns and Cancellation: Refer to policy

How to Order: On this site

Time of delivery: As a general rule, products will be shipped within approximately one week after completion. Hence the total time to reach the product will be approximately 2 weeks after you complete the order. of the order process.

Please note that there may be delays due to changes in order details, international conditions, etc