Matcha Genki (hereinafter referred to as “the Company”) recognize that it is a social responsibility to appropriately handle information that can identify an individual, such as name, address, and other privacy provided by customers (hereinafter referred to as “personal information”), and will protect and respect personal information based on the following items.

Purpose of use of personal information

Personal information provided by customers in the course of operating this website will not be used for any purpose other than providing products and services handled by the Company or providing information on products from the Company.

Collection of Personal Information

When we ask you to provide us with your personal information, we will clearly state the purpose of use in advance and acquire personal information to the extent necessary.

Provision of Personal Information to Third Parties

Personal information provided by customers will not be provided to third parties other than our subcontractors and business partners, or successors of our business, except when there is a justifiable reason, such as when requested based on laws and regulations.
However, personal information may be exchanged with financial institutions, etc. for the purpose of settlement.

Management of Personal Information

We will take reasonable safety measures to protect against risks such as loss, destruction, and falsification of personal information registered by customers.

Inquiry, correction and deletion of personal information

If you wish to inquire about, correct, add or delete your registered personal information, please contact us. We will respond promptly within a reasonable range.

Compliance with Laws and Regulations

In addition to complying with laws and regulations applicable to personal information, we will continue to review and improve our efforts in each of the above sections.